Jun 14, 2022
In Diligent Disciple Forum
User experience (UX), customer experience (CX), and service design (SD) are all important human-centered design disciplines, supported by theory and rigorous research. These disciplines go back many years. However, they have only recently gained popularity, executive email list especially as more and more companies become design-oriented and make design an important business strategy (eg Airbnb, Adobe, and Google). In fact, for small and medium business executive email list owners, a deep understanding of these principles and how they impact your product and executive email list target audience can set you apart from the competition. Despite the recent increase in the application of user experience, customer experience, and service design principles, there is still confusion about their respective purposes. This article is all about describing these disciplines, their benefits, and how they relate executive email list to each other. 2. User Experience (UX) User Experience (also known as UX) is the process of designing a useful, powerful, easy-to-use, and enjoyable interactive product. The UX process can be executive email list applied to both digital and physical products, such as websites, mobile apps, cars, brochures, fitness equipment, and more. The user experience process consists of three main stages: Find design test/feedback 1. Discovery The purpose of the Discovery phase is to understand who is executive email list using or will use the product, what they want to do with the product, and how they feel when using the product. In addition, the discovery phase takes into account many other factors executive email list such as the business needs of the product, market needs, budget, and available resources. Through research and discovery, these factors can be understood to ensure products are designed for the best experience possible.